Frequently Asked Questions

Everything you need to know about your Emma Sleep experience in India.

What is the 100-night trial period?

We offer a 100-night risk-free trial starting from the day your mattress is delivered. If you are not completely satisfied, we will pick it up and provide a full refund.

Does Emma Sleep provide free shipping across India?

Yes, we offer free doorstep delivery to most pin codes across India. Our team ensures your mattress arrives in a compact, vacuum-sealed box for easy handling.

What kind of warranty comes with the Emma mattress?

Every Emma mattress comes with a 10-year limited warranty that covers dimensional stability and durability of the core materials.

How do I clean my Emma mattress?

The Emma mattress features a removable and machine-washable top cover. Simply unzip it and wash at 40°C to keep your sleeping surface fresh and hygienic.

Can I use the Emma mattress on any bed frame?

Yes, our mattresses are designed to work on any firm, flat surface, including platform beds, slatted frames, or even the floor.

What payment methods do you accept?

We accept all major credit and debit cards, Net Banking, UPI, and offer No-Cost EMI options to make your purchase more convenient.